FAQ

General questions you may have about zeroheight

How does billing work for the Starter plan?

When signing up for our Starter plan for the first time, your credit card will be charged a prorated rate to cover the subscription until the end of the first billing cycle (based on your initial subscription date and whether you purchased monthly or yearly). At a minimum, this payment will cover one editor seat: $59* (if paying monthly) or $588* (if paying yearly). 

At the start of the next billing cycle, your account will be charged the full monthly/yearly amount based on the number of editors on your team.

Payments for the Starter plan can only be made through a credit card. We do not accept bank wire transfers or invoicing for the Starter plan. Professional and Enterprise plans can accept payments through wire transfers and invoicing.