Transfer ownership
Brienne Wong
Can we move a styleguide to a different organization?
Yes, you can transfer a styleguide from a free plan to a paid plan or between paid plans. To transfer a styleguide to someone else, please email support@zeroheight.com.
Please provide:
- The name of the styleguide
- The URL of the organization that owns the styleguide e.g.
team.zeroheight.com - The URL or email of the organization you would like the styleguide transferred to
You must be a member of the organization that owns the styleguide.
👉 Note: This process will also transfer all uploads used in that styleguide and does not include the transfer of comments or last change status updates.
We will also keep a copy of the styleguide and upload it to the original organization which you can delete or keep after the transfer is done.
How do I transfer ownership of my organization to my client?
1) Go to the Your profile page in zeroheight
2) Edit your email address to be your client’s email address.
3) Log out. You will lose access to the organization.
4) Click Forgot password and use your client’s email address.
5) They will be sent a password reset email and can log in to their account.
Can we change the organization owner?
You can change the organization owner from Your organization page.
1) Go to Your organization page
2) Click Make Owner next to the person’s name. The new organization owner needs to be an organization admin on the account.
3) You have now changed organization owners
👉 Note: If you don’t have access to the account, reach out to support@zeroheight.com and we can change the organization owner.